Stuck On Hold Act

Sponsored bySen. Kennedy, John [R-LA]LA· Introduced 10 November 2025

Open on Congress.gov

Cosponsors

Actions

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Since introduced

Introduced

Committee

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Enacted

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Latest action

Committee on Veterans' Affairs. Hearings held.

29 April 2026·2 months ago

Summary

Introduced in Senate · Updated 8 April 2026

Stuck On Hold Act

This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Timeline

3 actions

Committee on Veterans' Affairs. Hearings held.
29 April 2026 · Committee
Read twice and referred to the Committee on Veterans' Affairs.
10 November 2025 · IntroReferral
Introduced in Senate
10 November 2025 · IntroReferral

Sponsorship

1 cosponsors

Sponsor

Sen. Kennedy, John [R-LA]LA

Cosponsors

Democrat1100%

Democrat:Sen. Kelly, Mark [D-AZ]AZ

Classification

Policy area

Armed Forces and National Security

Legislative subjects

Department of Veterans AffairsSocial Security AdministrationTelephone and wireless communication

Track Stuck On Hold Act as it moves through Congress